All services from Frog Copywriter BV are delivered digitally. No physical products are dispatched or shipped.
All copy delivered by email to the address provided at checkout. Large project files shared via a secure download link. CMS-ready formats available on request.
Standard: Microsoft Word (.docx) and PDF. On request: Google Docs, plain text, HTML. Print-ready formatting available as an add-on.
| Package | Standard | 48h Express |
|---|---|---|
| Leap | 7 business days | 2 business days |
| Jump | 10 business days | 4 business days |
| Bound | Agreed at brief | Subject to scope |
| Individual service | 5-7 business days | 48 hours |
Business days: Monday to Friday, excluding Belgian public holidays. Timelines start from the later of payment confirmation or completed brief receipt.
If not received by the agreed date, contact hello@frogcopywriter.com. We investigate and redeliver within 24 hours or issue a full refund if we are at fault.
Dutch NL versions are delivered alongside the English version where the bilingual add-on has been purchased. Both versions are included in the same delivery.